Messages to clients: channels and broadcasts

The system already prepares the reminder text with the amount and the date — that is in the base plan, and it can be sent with a button. The module takes the person out of this chain: messages go out on schedule by themselves, and the program picks the channel for you — the first one switched on that can reach this particular client.

There are four channels, and they differ in price and in speed. A notification to the portal is free and instant — the client switches it on themselves. Telegram and MAX are your organisation’s own bots: there is nothing to pay for the messages and they have no limiters, but the client has to press “Start” once. The official WhatsApp (Cloud API) delivers with a guarantee but charges for every message — straight to your organisation, at its owner’s rates, and only by templates approved in advance.

The payment receipt goes out by itself as soon as the cashier has posted the payment: so much taken, for such-and-such a scheduled payment, so much left. The buyer hands the money to a person, and whether it made it into the system or not was something they could neither see nor check — until this message.

Broadcasting across the base is the second tool of the same module. An announcement about an existing contract (the working hours, a moved payment date, a new office address) goes to everyone in the selection; a promotion only to those whose card records consent to advertising. The slice of the base is chosen from a list: all, with an active instalment, overdue, paid off in full, or picked by hand. Before sending, the screen shows how many will get it, who dropped out and how long the queue will take.